LAST UPDATED: NOVEMBER 12, 2018
We are excited to officially announce that Easy Media is now part of the RentPath family--an industry leader in digital marketing solutions for multifamily.
For many years, both of our companies have worked to provide the best reputation solutions for our clients in the multifamily industry.
We’ve united Easy Media’s years of experience in professional social media and reputation management with RentPath’s family of top-of-the-line property marketing solutions, bringing you the best the industry has to offer.
To provide more insight on our service changes, we’ve compiled important information our clients should know.
What do you need to know about our acquisition? Check out the most important updates here!
As of December 3, 2018, Easy Media will become Community Reputation PRO by RentPath.
On that date, our Social Media Made Easy products will be listed as Social Media Manager PRO by RentPath, and Reputation Made Easy products will be listed as Reputation Monitor PRO by RentPath.
SAME GREAT SERVICE
Enjoy the same level of service with the same great social media and reputation specialists with whom you’ve been working.
Please save and start using our new contact information:
We are committed to continue delivering the service you know and love without disruption. If there are any updates to your service, we will reach out to inform you and work toward any necessary adjustments.
WHY IS EASY MEDIA MERGING INTO RENTPATH?
RentPath officially acquired Easy Media in February of 2018 because of our success in providing top-of-the-line multifamily reputation solutions. We are transitioning our company and services to the Community Reputation PRO line of services over the next few months. We’ll have a new name and new contact information, but clients can expect the same stellar customer service and the same or comparable service offerings.
For more information on RentPath, visit the RentPath website.
WHAT IS CHANGING WITH MY SERVICE?
- Easy Media will officially transition to Community Reputation PRO by RentPath on December 3, 2018
- Social Media Made Easy services will officially transition to Social Media Manager PRO by RentPath on December 3, 2018
- Reputation Made Easy services will officially transition to Reputation Monitor PRO by RentPath on December 3, 2018
- Please begin using our new support contacts:
- Current support contacts will not sunset until December 3, 2018.
- All existing service agreements for clients will essentially function and remain the same as before. A small number of clients on specialized ad packages may be updated to comparable packages. If you are one of these few clients, don’t worry--we will reach out to you to help facilitate these changes.
Over time, at no charge to you, you may see new features and service additions geared toward improving your reputation management efforts. Our new partnership will help to bring you the best and newest solutions in multifamily reputation management.
HOW WILL I BE BILLED NOW THAT YOUR COMPANIES ARE UNITING?
Your invoicing and payment process will remain the same for now, however we will eventually need to update your billing to RentPath's system in 2019.
We will contact you in advance when any changes occur with the billing process that require your attention.
With any payment inquiries in the meantime, feel free to reach out to: email@example.com.
HOW DO I SIGN UP FOR SERVICE?
Contact firstname.lastname@example.org with your information and we will gladly guide you through the process!
HAVE ANY OTHER QUESTIONS?
Please contact us so we may assist you. We understand these kinds of changes can be disruptive, so rest assured we are working hard to avoid any extra effort on your part!
- EMAIL email@example.com
- PHONE 678.608.4017
- HOURS Mon-Fri, 6am-5pm Pacific Time
We're so glad to have you as our customer. We look forward to bringing you more wins on your social media and review sites as we improve your service together!